ABOUT

Ordering & Payment

THE UPSIDE offers an online purchasing service via our website www.theupside.com.

  • We ask that customers carefully check their delivery address and personal details at the time of purchase. Please be advised a signature is required upon delivery and due to this, we cannot deliver to PO Boxes. When delivering to a business, please also include the business name along with the address.
  • We endeavour to have your order dispatched within 1 business days. Delays may occur over sale periods, but we will do our best to work faster!
  • Unfortunately orders via phone, fax or email cannot be accepted. This is to protect the customer’s details.
  • We accept Master Card, Visa, PayPal, and American Express. We do not accept Diners, cheques, direct deposit or cash on delivery.
  • Please note, once an order is packed for shipment it cannot be cancelled.

Please contact customerservice@theupsidesport.com for any ordering queries.

IS MY CREDIT CARD SAFE TO USE ON THIS WEBSITE?

You can find out more about the security of our website by visiting our Privacy Policy.

ARE MY DETAILS PROTECTED?

We value the privacy of all members and purchasers and you can find out more about this by visiting our Privacy Policy.

CAN I USE PROMOTION CODES ON SALE ITEMS?

Promotion codes apply to full-priced items only. When checking out, your code will apply to the full-priced products in your cart only.