THE UPSIDE (NORTH AMERICA) LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. THE UPSIDE WebStore is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We sincerely appreciate your patience as we work through remediation of our site, towards our ultimate goal of Level AAA compliance.


We welcome your feedback on the accessibility of THE UPSIDE Webstore. Please let us know if you encounter accessibility barriers on THE UPSIDE Webstore:

• Phone: 424-280-4971
• E-mail: [email protected]
• Postal address: 98 Barcom Avenue, Darlinghurst, NSW, Australia 2010

We try to respond to feedback within 5 business days.