CHRISTMAS CUT-OFF DATES
11:59pm AEDT 17th December 2023 - USA
11:59pm AEDT 21st December 2023 - Metro NSW
11:59pm AEDT 20th December 2023 - Metro ACT, VIC, QLD, SA & TAS
11:59pm AEDT 19th December 2023 - Metro WA & NT
SHIPPING TO THE USA AND INTERNATIONALLY
From our Bondi home to the big, wide world...
CUSTOMS/IMPORT DUTIES & TAXES
Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. THE UPSIDE is legally required to declare the full dollar value paid on international shipments and must include an invoice for customs should they require it.
SHIPPING WITHIN AUSTRALIA
THE UPSIDE believes in a joyful, leisurely pace when it comes to sunset aperitifs, shavasana and long walks by the sea...rest assured, this cruisy approach does not apply to our shipping times.
We offer free standard shipping on orders over $100, otherwise its $7.99 for standard shipping and $10 for express.
Standard delivery times are 3 - 5 business days from collection.
Express delivery time are 1 - 4 business days from collection.
Please note: during busy periods or sale, there may be some delays.
THE UPSIDE reserves the right to make changes to shipping rates and carriers at anytime without notice. This includes waiving or discounting shipping rates at any given time.
If you have any questions please contact us on [email protected]
CHANGES TO YOUR ORDER
Unfortunately, we are unable to make any changes or cancel your order once it has been placed. Please ensure all details on your order are correct before submitting your order, in particular we recommend double checking your email address and delivery address. Please note: we reserve the right to cancel any order at any time.