THE UPSIDE provides complimentary shipping to most countries using DHL Express. This includes both trackable and non-trackable shipping services, depending on your location.
This covers transportation charges only.
We expect orders to arrive between 2 and 7 business days, depending on the location. Parcels are occasionally stopped in customs, which can create delays.
Customs delays, taxes and duties may apply in different countries, for which THE UPSIDE cannot take responsibility. It is up to the customer to be aware of any taxes or duties they may be liable for upon delivery of the order. THE UPSIDE is unable to advise on, or have any control over customs charges.
Please be advised that once an order has been booked and packed, it is not possible to redirect or cancel shipments.